AR ISGM
AR application for Isabella Stewart Gardner Museum
A Venetian palace in the middle of Boston, Gardner's home is now a museum displaying her impressive, eclectic collection of European, American and Asian art, including sculpture, paintings, furniture, ceramics and textiles. Visitors can stroll or rest in a spectacular skylit courtyard filled with plants and flowers.
Pain points for Visitors
Map and guide laminated cards are not intuitive, visitor lack of the information for artworks
Voice guide covers most collections in the room without detailed explanation for each work
Many collections are forbidden to touch and close and the dim environment causes the less enjoyable experience
Some great artworks were stolen with just empty frames remaining, but people want to know and see them again
No communication and interaction, visitors will feel bored in such a quiet and behavior-limited environment, especially for children
Solutions
Utilize AR to make map and art information more intuitive and clear, reduce the environmental impact on visiting experience
Provide single voice guide for each artwork
Let people see the stolen artworks from the empty frames
Visitors can make communication and interaction with each other through mobile interface